Software that fits the process
The software is designed around the organization's real workflow, approval chain and role structure; users are not forced into a new way of working.
Custom software
Software built around your organization's processes: from analysis to go-live
Instead of bending your processes to fit an off-the-shelf package, we analyze your business first and design software around how your organization, teams and stakeholders really work.
Every organization works in its own way: approval chains, roles and permissions, handovers between stakeholders, regulatory requirements and internal rules built up over years. Off-the-shelf software often cannot accommodate these differences, so the organization either bends its process to the software or ends up with parallel processes running outside it on spreadsheets, email and paper.
Magno Bilişim starts custom software projects with business analysis, not code. We map the current process with stakeholders, identify bottlenecks and repetitive manual work, design the target process together with the organization, and build the software to that design. The software we built for TÜBİTAK BİLGEM, Avea, the Directorate General of Pharmaceuticals and Pharmacy, OYAK and Türk Telekom is the product of this approach.
Why custom
Why custom software instead of an off-the-shelf package?
Multi-stakeholder structures
Different stakeholders such as warehouses, project groups, subcontractors, dealers and field teams work on the same platform with their own permissions.
An end to parallel processes
Work run on spreadsheets, email threads and paper forms is brought into a single system, and information is managed from a single source.
Fit with existing systems
The software is designed to work with the organization's existing applications and its identity verification and e-signature infrastructure.
Approach
Our analysis and solution approach
- Current state analysis: Stakeholder interviews and on-site observation map the current process end to end, answering who works at which step, with what information and which tools. Bottlenecks, sources of error and repetitive manual work become visible.
- Target process design: Together with the organization, we define the target process, role and permission model, approval flows and reporting needs. Regulatory and internal audit requirements are built into the design at this stage.
- Solution architecture: The data model, integration points and user screens are designed; where needed, a prototype gathers early feedback from users.
- Development and integration: The software is built in stages and integrated with the organization's existing systems; each stage moves forward with user acceptance.
- Go-live and support: After user acceptance testing, training and go-live, the software continues to be developed and supported as the organization's needs change.
Solution history
Our solution history: which problems have we solved?
Request and order management
Demand and order management for Türk Telekom's Transmission Department and the request workflows of Avea's indoor coverage project were moved to software that stakeholders run from a single platform.
Multi-stakeholder workflows
At TÜBİTAK BİLGEM, warehouses, project groups and subcontractors, and at Avea, the rental unit and its stakeholders, now work in the same system with their own roles.
Inventory tracking and traceability
We built inventory and material request tracking for TÜBİTAK BİLGEM, and an interface in which medicines are serialized and tracked with data matrix codes for the Directorate General of Pharmaceuticals and Pharmacy.
Corporate portals and content management
We built a corporate portal with a content management system for sharing all kinds of OYAK information and documents.
Capabilities
Our capabilities
- Business analysis, process modeling and requirements management
- Web-based enterprise applications and portals
- Request, approval and workflow management systems
- Inventory, stock and traceability solutions
- Content and document management
- Integration with existing enterprise systems
- Embedding identity verification and biometric signature into custom software with Magno ID, Magno Live and Magno Sign
- Experience with telecom infrastructure and IMS core systems
FAQ
Frequently asked questions
How does a custom software development project start?
At Magno Bilişim, custom software projects start with business analysis: the current process is mapped end to end through stakeholder interviews, bottlenecks and manual work are identified, and the target process and role and permission model are designed together with the organization. The software is then built to that design.
Why choose custom software over an off-the-shelf package?
When an organization's approval chains, role structure, stakeholders and regulatory requirements cannot be met by a packaged product, it either bends its process to the software or ends up with parallel processes on spreadsheets and email. Custom software removes these problems because it is designed around the real workflow.
What kinds of enterprise software has Magno Bilişim built?
Magno Bilişim built demand and order management for Türk Telekom, rental unit work management (PerSys) and indoor coverage request management (İBS) for Avea, inventory and material request management for TÜBİTAK BİLGEM, a data matrix drug tracking interface for the Directorate General of Pharmaceuticals and Pharmacy, and a corporate portal with a content management system for OYAK.
Can custom software integrate with our existing systems?
Yes. Integration points are identified during analysis and the software is designed to work alongside the organization's existing applications. Where needed, chip ID verification, remote identity verification and biometric signature are embedded with Magno ID, Magno Live and Magno Sign.
What does the organization receive at the end of the analysis phase?
The main outputs are current and target process maps, a role, permission and approval flow matrix, a data model and integration inventory, screen and report designs, and user acceptance criteria.
Let's design your process together
Tell us about your regulatory requirements and existing systems, and we'll work out the right integration architecture with you.